Gurucul is a leading cybersecurity company specializing in security analytics, leveraging machine learning and predictive analytics to deliver radical clarity into cyber risk. Our cloud-native REVEAL platform provides dynamic security analytics for Threat Detection, Investigation, and Response (TDIR), insider threat prevention, and more. Recognized as a visionary leader in the SIEM space, Gurucul empowers Fortune 50 enterprises and government agencies to minimize cybersecurity risks.
Gurucul is seeking a Salesforce Administrator who will be responsible for managing and optimizing the Salesforce environment for the global sales organization. The successful candidate will play a vital role in ensuring Salesforce runs smoothly and supports the evolving business needs, building reports and dashboards, and providing data insights including creating and implementing industry leading standard operating procedures and best practices. The Salesforce Administrator will play an assistive role in sales enablement and owning global salesforce data hygiene processes, data integrity and data enrichment related functions.
RESPONSIBILITIES
- Serve as the subject matter expert on Salesforce, maintaining the integrity of data and workflows across salesforce.
- Build, maintain, and enhance reports and dashboards to provide actionable insights for business teams.
- Work with stakeholders to gather requirements, design solutions, and implement improvements in Salesforce to align with business needs.
- Recommend best practices relating to implement and enforce salesforce data hygiene throughout the global sales organization.,
- Perform Salesforce administrative tasks, including user management, role hierarchy, profiles, permissions, and data security.
- Oversee Salesforce system configuration, including custom objects, fields, workflows, and automation using Process Builder or Flow.
- Manage and prioritize Salesforce-related requests, troubleshooting issues, and implementing enhancements as needed.
- Create and deliver Salesforce training to end-users and support adoption across departments.
- Utilize Excel for data analysis, including complex excel functions to support data migration activities and reporting.
QUALIFICATIONS
- Minimum of 5 years as a Salesforce Administrator, ideally with experience supporting Sales and Service Cloud solutions.
- Salesforce certifications required (at least one): Salesforce Administrator, Salesforce Sales Cloud Consultant, Salesforce Platform App Builder
- Strong knowledge of Salesforce Sales and Service Cloud, including experience in building automations and optimizing workflows.
- Proficiency in building reports and dashboards in Salesforce and advanced data management skills in Excel (e.g., VLOOKUPs, pivot tables).
- Must have experience working in a B2B SaaS environment.
- Excellent problem-solving skills and attention to detail with a proactive approach to system improvements.
- Strong communication skills, with the ability to work collaboratively across departments and with diverse stakeholders.
- Self-starter with the ability to manage multiple tasks and projects simultaneously.
LOCATION
At our Gurucul APAC HQ in Pune, India.
HOW TO APPLY
Please send in an application here via LinkedIn or send a resume to [Confidential Information] for consideration.
