Job Description
Role & responsibilities
- Bachelors degree in computer science or equivalent
- Ample knowledge of Salesforce core functionality and limitations
- Experience working with SOQL, Visualforce, and Lightning components
- Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder/Cloud Flow Designer
- Experience working with data migration and import tools such as Data Loader and Data Import Wizard or Jetstream
- Hands on experience with Flows and Process builder, ability to articulate on bulk triggers
- At least one of the following Salesforce certifications: Administrator, Advanced Administrator
- Ability to manage several ongoing customization projects from end-to-end, including gathering requirements, solution design and development, and finally working with stakeholders to roll out the solution to their teams
- Highly developed interpersonal and written/spoken communication skills to effectively lead and work with cross-functional teams, primarily Sales, Demand Generation, Client Success, Revenue Operations, and Finance
- Proven experience building effective CRM-based solutions
- Be a motivated self-starter that is independent, and a team player focused on excellence
- Comfortable in a hybrid Agile, Scrum and Waterfall settings
- Have a general understanding of the Software Development Life Cycle (SDLC) process
More Info
Key Skills
About Company
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Go further with Foundever™ Are you ready to move your career forward At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Vision: Create Your Best Moments
