Sales Team Lead

Paytm

Bengaluru

3-5 Years

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Posted a month ago
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Job Description

Role Responsibilities:

Manage a team of 15–20 Service FSEs ensuring daily operations and service quality.
Ensure SLA compliance by timely closure of proactive and reactive merchant device issues.
Handle material logistics including forward and reverse movements between hub and FSEs.
Drive upselling initiatives and continuously train the team for service and sales improvements.

Job Requirements:

Strong background in service operations with experience in DTH, Broadband, or Consumer Electronics industry.
In-depth local market knowledge and customer handling expertise.
Excellent skills in stock handling, inventory control, and logistics management.
Strong analytical abilities to manage data and derive actionable insights.

More Info

Job Type:

Permanent Job

Industry:

Internet

Role:

Channel Sales Manager, Team Leader, Sales Promotion Manager, Sales Trainer

Function:

Sales/Business Development

Employment Type:

Full time

About Company

Paytm

Paytm is India's largest leading payment gateway that offers comprehensive payment services for customer and merchants. We offer mobile payment solutions to over 7 million merchants and allow consumers to make seamless mobile payments from Cards, Bank Accounts and Digital Credit among others. We pioneered and are the leader of QR based mobile payments in India. With the launch of Paytm Payments Bank, we aim to bring banking and financial services to half-a-billion un-served and under-served Indians. Our investors include Softbank, SAIF Partners, Alibaba Group and Ant Financial. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours, designing each new feature and obsesses about the smallest of details.

Job ID: 109855077

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