Sales Support Officer/Asst. Officer- Gurugram for Textile items knowing CRM Software

Job Responsibilities for Sales Support Officer-Gurugram

Responsible for sales support function in a sales organization.preferably related to Textiles

Creation/ Updating of customer master data; preparation of offers & PI; Processing of orders from customers/ dealers; Debit Notes/ Credit Notes.

Must have good knowledge of CRM Software.

Responding to customer calls/ quires/ communication

Release of purchase order against customer orders

Coordination between sales team, dealer and customers on order/ delivery status

Coordinating with colleague at central planning for delivery of goods

Preparing/ receiving couriers etc.

Payment follow-up with customer/ dealers and entering the payments in the system

Maintaining and booking account entries in customer leader

Technical Skills:

Has knowledge of the SAP, HANA module, CRM software must

Working in a sales and Distribution environment and using an ERP system

Very good MS-Office knowledge (especially MS-Excel)

An analytical mindset and a strong affinity for numbers

Practical Training:

Strong communication skills-written as well as spoken

Textile market experience/ knowledge would be an advantage

Local candidates preferred as it will help in retention

Should be married and settled at Gurugram - in case of Female candidate