Sales Support, Institutional Sales, Chennai
Sales Support, Institutional Sales, Chennai
Aditya Birla Group- Posted 6 hours ago
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Job Description
Job Description
Job Purpose
To serve as a single point of contact to the Institutional Sales Team for any service related issues. To function as a link between the team and inter department personnel (i.e customer service, operations etc). Actively engage in channel partners especially with Wealth Counters and help the team to focus on their major role and also enhance investor relationship.
Job Context & Major Challenges
Job Context/Job Challenges:
Key Challenges for the role are as follows:
1. Servicing multiple Channel heads could call for high degree of multitasking and may result in time constrain in meeting expectations of clients/distributors.
Unavailability of relevant information on time.
Key Result Areas
| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | Providing necessary information/ reports to Channel Partner and Team | Timely meeting Team and Channel Partner requirements. Occasionally Visiting Key Service RM of Private Banks and Wealth Counter Actively interacting with the Internal Team, distributors, RO, HO and CAMS |
| KRA2 | Maintaining a proper correlation between Team and Distributors. | Build internal channel, distributors. Provide structured feedback for new products & service ideas. Performance Updates, Analysis, mailing and dispatches, database maintenance. Preparing MIS for Entire Karnataka Region and sharing the same with Channel Head and Branch Managers |
| KRA3 | Preparing reports for the business development | Ensure to submit reports on time and accurately. Thus helping the team understand the performance at individual level |
| KRA4 | To act according to compliance & regulator procedures. | Adhere to the compliance & regulator procedures always. |
More Info
Key Skills
About Company
Skills:
Mutual Fund Sales, Institutional Sales
Skills:
Franchisee Management, Communication Skills, Analytical Skills, Problem-solving, Customer Service, Field Operations, Process Compliance
Skills:
product presentation , manufacturing processes , Lead Generation, Estimation, Negotiation, Order Management, Demonstration, Payment collections, Quotation preparation, Customer service, Technical support, Personal protective equipment, Basic IT system knowledge, Closing of sales, Machinery used in industrial operations, Email communication, CRM
Skills:
Industry knowledge, Credit Operations, Customer service abilities
Skills:
Banking Process, Banking Operations, Banking Customer Service, Banking BPO, Customer Support, Customer Service, Trainee Associate, Banking Associate, Kannada, Malayalam, Basic English, English Communication, Voice Process