Sales Support Executive

Why Join Play Nation

Play Nation isn't just a toy and games company - we're an award-winning, innovative team that has been bringing joy to families across Singapore and beyond since 2009. With over 100 passionate employees and a growing global footprint, we are on a mission to inspire creativity, fairness, and fun in everything we do. We believe in Free of Boredom - a workplace where no two days are the same, where your ideas matter, and where you can build a career that's as exciting as the products we sell.

We are now looking for a Sales Support Executive who wants to grow with us - not just fill a role, but build a future.

Sales Support Executive Overview

We are seeking a motivated Sales Support Executive to join our dynamic team in the toys distribution industry. This mid-level role is ideal for professionals with 3 years+ of prior experience in export sales and distribution support. You will play a key role in ensuring smooth export sales operations, supporting the internal sales team, and maintaining strong relationships with internal/external clients and partners.

Key Responsibilities

• Liaison for Export/Import shipping works with overseas subsidiaries

• Updating and maintaining Internal Systems: Onboarding, uploading & maintaining product details onto system, and ensuring purchase quantity are accurately captured in the system

• Work with internal teams to ensure a smooth and efficient Sales cycle, including processing purchase/delivery orders, generating invoices, verifying stock levels or coordinating with the logistics team

• Checking of payment across all sales channels, providing timely reminders for respective sales channels for client overdues

• Supporting the Key Account Managers to process orders, check inventories, and ensure smooth communication between the Sales Manager and clients, addressing inquiries regarding payments, deliveries, and other concerns

• Other ad-hoc duties / administrative works required by the Sales team

Requirements

Experience: At least 3 years in sales support, customer service, or distribution (preferably in FMCG or toys industry).

• Education: Diploma or Bachelor's degree in Business Administration, or related field.

• Skills: Strong communication, organizational, and problem-solving abilities.

• Technical proficiency: Familiarity with CRM systems and MS Office (Excel, PowerPoint, Word).

• Industry knowledge: Understanding of distribution processes and retail dynamics is an advantage.

What We Offer (Beyond the Salary)

• A supportive, nonbureaucratic culture - We move fast, we listen, and we value initiative.

• Career growth - As we expand, so will your opportunities. Many of our leaders started in roles like this one.

• Hands on mentorship - You'll work directly with experienced managers who want to see you succeed.

• Fun workplace - Yes, we play games. Yes, we laugh. But we also work hard and take pride in what we build.

• Fair & equitable treatment - We are committed to integrity, fairness, and transparency in everything we do.