Sales Support Executive (B2B Travel Tech)

The Role

You will be the bridge between our B2B flight booking portal and our registered travel agents. Your goal is to ensure high engagement, provide top-notch support, and drive group booking inquiries.

Key Responsibilities:

• Relationship Management: Regularly communicate with registered travel agents to keep them active on the portal.

• Need Analysis: Understand agent requirements and provide tailored solutions.

• Promotion: Inform and pitch our Group Booking services to potential agents.

• Technical Support: Assist agents if they face any issues while using the booking portal.

• Reporting: Maintain professional follow-ups and update all interactions in the CRM in real-time.

What We Are Looking For:

• Industry Background: Minimum 1 year of experience specifically in the Travel industry.

• Language Proficiency: Excellent command over both English and Hindi (Verbal & Written).

• Professionalism: Ability to maintain a disciplined follow-up schedule and professional etiquette.

• Tech-Savvy: Comfortable using B2B portals and CRM software.

• Tools: High proficiency in MS Excel (VLOOKUP, Pivot Tables, etc.) is a must.

• Experience: Prior experience in travel sales or support is a plus, but passion for the industry is a must!

Perks:

• Salary: No bar for the right candidate – we value talent!

• Growth opportunities in a fast-paced travel-tech environment.

• Dynamic and supportive work culture.

Location: Satkar Travels Pvt Ltd, Plot No 2027-P, Sector 45, Gurgaon

Job Type: Full-time

How to Apply : Send your CV to [Confidential Information](Mention Sales Support Executive Application in the subject line)

About the Company

Established in 2010, Satkar Travels Private Limited is an IATA Accredited Tour Operator Company. We are committed to providing exceptional travel experiences, driven by our passion for exploration and dedication to customer satisfaction.