Job description
Key Responsibilities:
- Outbound Calling: Make outbound calls to prospective and existing customers to introduce products/services, explain offerings, and promote sales.
- Lead Generation: Actively seek new business opportunities by identifying and generating leads through phone conversations.
- Customer Queries: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Product Knowledge: Develop a strong understanding of the companys products and services to effectively communicate their benefits and value to customers.
- Database Management: Maintain accurate records of customer interactions, sales, and follow-up activities in the CRM system.
- Sales Goals: Meet or exceed daily, weekly, and monthly sales targets and KPIs.
- Relationship Building: Build and maintain long-term relationships with customers by providing excellent service and understanding their needs.
- Follow-Up: Ensure effective follow-up on sales leads and previous interactions to drive conversions.
- Customer Retention: Ensure strategy and efforts used by sales representatives to keep existing customers engaged and loyal to the business over time.
Required Skills & Qualifications:
- Proven experience in telesales or telemarketing (preferably in a similar industry).
- Comfortable with cold calling and speaking with customers.
- Excellent verbal communication skills and a professional phone demeanour.
- Ability to handle customer objections and provide solutions.
- Strong listening skills and the ability to ask the right questions.
- Proficiency with CRM software and Microsoft Office Suite.
- Goal-oriented with a positive, proactive attitude.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
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Interested candidates please share their resumes at [Confidential Information].
Role: Sales Support & Operations - Other
Industry Type: Automobile (Automobile Dealers)
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations
Education
UG: Any Graduate
