SALES SUPERVISOR

Job Summary

A sales supervisor leads and supports a sales team to achieve business growth by building client relationships, enforcing company policies, monitoring performance, and identifying market opportunities to expand market share.

Responsibilities

• Provide employees with necessary tools and deliver targeted training to enhance job performance and success
• Build and maintain long-term business partnerships with key clients to drive customer loyalty and revenue growth
• Analyze reports from managers to identify improvement areas and new growth opportunities in the company's market share
• Establish and enforce company policies on customer relations, sales techniques, and ethical standards to ensure consistent service quality
• Develop and implement training programs for new hires and staff promoted to new roles to ensure readiness and competence
• Monitor employee performance regularly to ensure achievement of goals and compliance with company policies
• Manage and lead a team of employees, ensuring they are effectively trained and equipped to perform their roles
• Review customer orders and inventory levels to guarantee fulfillment of customer needs and optimize stock management
• Conduct market research to identify emerging trends and new growth opportunities within the industry