Sales Specialist

Company Description T.P.L. Global, LLC is a premier law firm specializing in U.S. immigration services. The Firm is known for delivering exceptional legal services and dedicated advocacy for clients facing complex immigration matters. Team members work in a professional environment that values integrity, client-focused service, and continuous learning.

Role Description The Sales Specialist role is a full-time, on-site position based in Ahmedabad. The Sales Specialist will engage prospective clients, explain the Firm's services, and guide them through the intake and consultation process. Daily responsibilities include managing inbound and outbound calls, following up on leads across all channels, scheduling appointments, and maintaining accurate records in the Firm's case management systems. The role involves collaborating with attorneys and staff to understand service offerings, preparing basic sales materials, and supporting client relationship initiatives. The Sales Specialist is expected to meet sales targets, provide professional and empathetic customer service, and represent the Firm's values in all interactions.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with diverse clients.
• Customer Service experience, with the ability to handle inquiries, resolve concerns, and maintain client satisfaction.
• Proven Sales skills, including lead conversion, follow-up, and meeting performance goals.
• Training and Sales Management capabilities, such as supporting team development and contributing to sales process improvements.
• Basic understanding of legal services or willingness to learn about immigration.
• Ability to work on-site in Ahmedabad and collaborate effectively with a multidisciplinary team.
• Strong organizational and time management skills, with attention to detail and accuracy in documentation.
• Prior experience in a law firm or professional services environment is an advantage.
• Relevant education in business, marketing, or a related field preferred, or equivalent practical experience.