Company Description
Sulekha is India's leading digital mobile platform that connects over 20 million consumers with more than 50,000 service professionals across 200+ categories in 40 cities. Funded by global investors, including GIC, Norwest Venture Partners, Mitsui & Co, and SIW, Sulekha has transformed into a technology-driven matchmaking platform since 2017. The platform specializes in expert services for home, life, and self, leveraging domain knowledge and advanced technology to match user needs with verified professionals. Sulekha's service is free for consumers, while professionals can grow their business digitally through the innovative Sulekha Prime mobile app.
Role Description
This is a full-time, on-site role for a Sales Specialist (Malayalam) located in Chennai. The role involves building relationships with customers, responding to inquiries in the Malayalam language, promoting and selling Sulekha's services, and providing personalized assistance to ensure a positive user experience. Responsibilities include managing leads, achieving sales targets, and assisting in training support to help service professionals utilize the platform effectively.
Qualifications
- Strong Communication and Customer Service skills, including fluency in Malayalam and proficiency in English or other languages.
- Experience in Sales and promoting services, with the ability to meet or exceed targets.
- Skills in Sales Management and Training to provide support to service professionals and team members.
- Ability to develop positive client relationships and work collaboratively in a fast-paced environment.
- Relevant experience in customer engagement or a Bachelor's degree in a related field is a plus.
