Sales Specialist

Company Description Edgewrapper Technology Private Limited is a founder-led engineering company specializing in ecommerce operations automation, backend workflow engineering, DevOps, and AI-enabled operational systems. The team partners with B2B and B2C businesses to streamline complex operational workflows, reduce manual processes, and build scalable technology across ecommerce and backend ecosystems. Core service areas include marketplace and Shopify integrations, API development, analytics dashboards, and operational reporting systems. Edgewrapper emphasizes reliability, efficiency, visibility, and scalability, working closely with clients to translate operational challenges into long-term technology solutions. The company fosters a culture of innovation, ownership, collaboration, and continuous learning, enabling talent to build meaningful systems that solve real operational problems.

Role Description The Sales Specialist role is a contract, hybrid position based in Kolkata, with flexibility for partial work from home. The Sales Specialist will engage prospective and existing clients, understand their operational and ecommerce challenges, and present Edgewrapper's technology and automation solutions in a clear, value-driven manner. Day-to-day tasks include managing the sales pipeline, conducting product demonstrations, preparing proposals, coordinating with engineering teams to tailor solutions, and following up to close deals. The role also involves building strong customer relationships, providing post-sale support in coordination with delivery teams, and gathering feedback to inform improvements in services and sales approaches. The Sales Specialist may assist in training clients on key solution features and contribute to sales reporting, forecasting, and process optimization.

Qualifications

• Candidates should possess strong Sales and Sales Management skills, including pipeline handling, negotiation, and deal closing.
• Candidates should possess excellent Communication and Customer Service skills to build trust, understand client needs, and support long-term relationships.
• Candidates should possess Training and presentation capabilities to explain solutions, onboard clients, and support adoption.
• Experience in B2B technology, SaaS, ecommerce platforms, or workflow automation sales is highly beneficial.
• Ability to work in a hybrid setup in Kolkata, manage time independently, and collaborate effectively with engineering and operations teams.
• Strong analytical and problem-solving skills to translate business challenges into solution-focused conversations.
• Comfort with CRM tools, basic sales reporting, and using digital channels for prospecting and outreach.
• A bachelor's degree in Business, Marketing, Engineering, or a related field, or equivalent practical experience.