Sales Specialist

Company Description

BAA Training is a global aviation training organization that delivers Ab Initio and Type Rating training. With simulator centers in Spain, France, Lithuania, and Vietnam, as well as global sales and consultancy offices, BAA Training serves over 100 airlines and 300 private customers annually.

Role Description

This is a full-time on-site Sales Specialist role located in Gurugram. The Sales Specialist will be responsible for communication with clients, providing exceptional customer service, driving sales, conducting training sessions, and managing sales processes.

Answering incoming inquiries (Leads);

Providing information to the clients by phone and e-mail;

Detailed presentation of the company's services to customers;

In-depth market knowledge and career counselling for clients;

Conducting negotiations with clients;

Contract preparation according to the company's standard forms, agreeing on contract conditions with the clients;

Organizing accommodation for clients and providing needed information on such matter;

Organizing student candidate selection, medical check-ups and advising about visa questions;

Collection and verification of necessary documents from clients;

Performing Know Your Client (KYC) procedures for each client;

Active participation in BAA Training open days and virtual presentations;

Active participation in exhibitions, conferences, webinars, seminars in Lithuania and abroad;

Analysing the needs of potential clients, planning meetings with them, collecting feedback and making further sales;

Work according to approved company processes;

Working with systems: CRM, MyBAA;

Completion of the necessary reports;

Participation in daily meetings based on Lean principles;

Other tasks assigned by the direct manager.

Qualifications

• Communication and Customer Service skills
• Sales and Sales Management experience
• Training abilities
• Experience in the aviation industry is a plus
• Bachelor's degree in Sales, Marketing, Business Administration, or related field