Sales Project Manager

Position - Sales Project Manager

Experience - 5+years

Location - Lower Parel

Lafit Lighting, a leading Indian brand in premium LED lighting, is recognized for its innovative and high-quality LED products. For over two decades, the company has been dedicated to delivering top-tier lighting solutions. With a spacious head office, two experience centers, and a cutting-edge manufacturing facility in Upper Thane, Mumbai, Lafit consistently broadens its product offerings and market presence through extensive R&D, catering to the growing demand for luxurious and innovative décor solutions.

KEY RESPONSBILITIES : 

● Provide timely and effective technical support to customers via multiple channels (phone, email, chat, ticketing systems)

● Assist in pre-sales with product selection, BOQs, and quotations

● Interpret lighting designs, TDS, and client requirements

● Escalate unresolved or critical issues to higher-level support or relevant teams and follow through to resolution

● Maintain accurate documentation of issues, solutions, and standard operating procedures (SOPs)

● Collaborate with Product, Engineering, and QA teams to identify recurring issues and implement permanent fixes

● Provide expert technical advice on lighting product selection based on project requirements, application suitability, energy efficiency, and compliance standards

● Collaborate with the marketing team to align demand generation initiatives with promotional campaigns and brand positioning

● Assist clients and stakeholders with technical clarifications, product specifications, and compliance requirements during the pre-sales and specification phase

● Provide continuous feedback to internal teams on product performance, customer preferences, and evolving market trends to support product development and innovation

● Maintain updated knowledge of lighting technologies, industry standards, and regulatory requirements

SKILLS:

● Strong technical understanding of lighting products, systems, and applications

●Understanding of BOQ, Quotations, TDS, client's expectations.

● Good knowledge of energy efficiency standards and compliance requirements

● Excellent communication and interpersonal skills for stakeholder engagement

● Ability to interpret technical drawings, layouts, and project specifications

● Proficiency in MS Office and CRM tools

● Strong analytical and problem-solving abilities

● Ability to work independently and collaboratively across teams. 

QUALIFICATION:

● Bachelor's Degree / Diploma in Electrical Engineering, Electronics, or related field.

● Additional certification in Lighting Design or Energy Efficiency (preferred).

EXPERIENCE:

● 5 years of experience in Sales Project , specification sales, or lighting industry.

● Experience in handling architects, consultants, and project-based sales is preferred.