Sales Program Data & Ops Analyst
Services Description
Facilitate sales productivity across tooling and process support, and policy enforcement. This includes:
Overall 6+ Years of Experience
- Providing frontline support to revenue growth teams, primarily sales but also including cross-functional stakeholders, similar to a traditional support desk function.
- Additional support includes Tier 1 system bugs and enhancement triage, and supporting keep-the-lights-on (KTLO) mission-critical processes.
Qualifications
- Sales Operations or Deal/Support Desk.
- Cross functional collaboration. Problem solving and analysis (in a Sales environment).
- Comfort with repetitive tasks support.
- Technical: SFDC support/admin, SQL, Tableau, Google Suite, Microsoft Suite
Runs daytoday SFDC + Salesloft operations, delivers fast BI/SQL-driven reporting and diagnostics, and builds/refines targeted account/contact lists to power sales plays
- Load/manage contact & account lists and campaign data in Salesforce and Salesloft; troubleshoot assignments, routing, mapping, and data issues in real time
- Build and maintain BI/Salesforce reports and dashboards; perform adhoc SQL analysis and diagnostics to support active plays
- Generate, enrich and refine highly targeted account/contact lists using multiple internal and thirdparty data sources
- Establish and document repeatable data operational procedures and best practices; coach sellers to avoid recurring errors
- Merge data from SFDC, manual inputs, and external sources to produce actionable recommendations and implement quick operational fixes
- Coordinate with GTM Account Data Excellence, Data Science, and Sales Program Managers on data quality, rootcause analysis, and specialized list needs
- Strong SQL (must be able to write queries from scratch; demonstrated fluency for rapid analysis)
- Salesforce data management & admin experience (data loads, objects/relationships, campaigns, lists, targets)
- BI/reporting skills and dashboard creation (ability to synthesize and present insights)
- Experience with Salesloft and list management/campaign execution workflows
- Excel / Google Sheets advanced usage for analysis
- Troubleshooting & operational triage skills; strong attention to detail
- Excellent written and verbal communication; crossfunctional collaboration
- Sense of urgency, proactive/selfstarter mindset, ability to execute under tight timelines
table mso-displayed-decimal-separator:.; mso-displayed-thousand-separator:,; tr mso-height-source:auto; col mso-width-source:auto; td padding-top:1px; padding-right:1px; padding-left:1px; mso-ignore:padding; color:black; font-size:11.0pt; font-weight:400; font-style:normal; text-decoration:none; font-family:Aptos Narrow, sans-serif; mso-font-charset:0; text-align:general; vertical-align:bottom; border:none; white-space:nowrap; mso-rotate:0; .xl41 font-size:10.0pt; vertical-align:middle; white-space:normal;
table mso-displayed-decimal-separator:.; mso-displayed-thousand-separator:,; tr mso-height-source:auto; col mso-width-source:auto; td padding-top:1px; padding-right:1px; padding-left:1px; mso-ignore:padding; color:black; font-size:11.0pt; font-weight:400; font-style:normal; text-decoration:none; font-family:Aptos Narrow, sans-serif; mso-font-charset:0; text-align:general; vertical-align:bottom; border:none; white-space:nowrap; mso-rotate:0; .xl41 font-size:10.0pt; vertical-align:middle; white-space:normal;
table mso-displayed-decimal-separator:.; mso-displayed-thousand-separator:,; tr mso-height-source:auto; col mso-width-source:auto; td padding-top:1px; padding-right:1px; padding-left:1px; mso-ignore:padding; color:black; font-size:11.0pt; font-weight:400; font-style:normal; text-decoration:none; font-family:Aptos Narrow, sans-serif; mso-font-charset:0; text-align:general; vertical-align:bottom; border:none; white-space:nowrap; mso-rotate:0; .xl41 font-size:10.0pt; vertical-align:middle; white-space:normal;
