Sales Professionals-Leisure

Key Responsibilities:

• Manage the daily operations of the franchise and ensure smooth functioning
• Achieve daily, weekly, and monthly sales targets as assigned by the Branch Manager
• Ensure Pre-Counseling Preparedness (PCP) in accordance with company standards
• Maintain personal grooming and presentation as per SOP guidelines
• Follow all procedures for enquiry management and booking as outlined in the SOP manual
• Handle customer enquiries via walk-ins, telephone, emails, city PSAs, and travel agents
• Provide customers with comprehensive product and pricing details to support informed decision-making
• Build and maintain strong relationships with city PSAs and travel agents (TAs) to generate and convert leads
• Meet the defined query turnaround time (TAT) as per SOP
• Initiate telesales follow-up calls to drive sales closures and booking conversions
• Coordinate with the service/delivery team to ensure a seamless post-sales experience
• Maintain customer satisfaction levels at 95% or above throughout the engagement cycle
• Ensure adherence to all company policies and systems in day-to-day activities

Candidate Profile:

• Strong communication and interpersonal skills
• Proven ability to meet sales targets and handle customer queries
• Detail-oriented, organized, and proactive in follow-ups
• Team player with the ability to work independently under pressure
• Customer-focused with a drive to maintain high satisfaction levels