Sales Operations Executive

About the Role

We are looking for a detail oriented and customer-focused professional to manage sales operations, customer documentation, and CRM activities. The role involves coordination between sales, finance, and customers to ensure smooth booking, documentation, and post booking processes.

Key Responsibilities

• Maintain and update inventory and booking records in real time

• Coordinate booking approvals and ensure process compliance

• Manage customer communication including booking confirmations and payment updates

• Prepare agreements, receipts, demand letters, and related documentation

• Track payment schedules and ensure timely follow-ups

• Handle CRM updates including customer records and service history

• Support customer queries, modifications, and post-booking requirements

Requirements

• Graduate degree (MBA preferred).
• 2–4 years of experience in sales operations / customer relationship management (real estate preferred).
• Strong knowledge of MS Excel and CRM tools.
• Good communication and coordination skills.
• Detail-oriented with strong documentation and process management ability.