Sales Operations Analyst

Are you an experienced re/insurance professional with a passion for operational excellence and collaboration This is your chance to contribute meaningfully to the Life & Health (L&H) Sales Operations team at Swiss Re, supporting key markets across the Asia-Pacific region.

As a Sales Operations Specialist, you will play a pivotal role in onboarding new deals, managing the quote lifecycle, setting up reinsurance contracts, and supporting treaty reviews. Your work directly supports strategic business outcomes—enhancing productivity, efficiency, and accuracy across Swiss Re's reinsurance value chain.

Your Responsibilities

• Reflect and track quote onboarding status in internal systems
• Monitor the lifecycle of deals and contracts
• Analyze reinsurance contracts and set up system configurations accordingly
• Ensure process accuracy to reduce operational risks and leakage
• Support annual portfolio reviews and ensure compliance with IFRS requirements
• Continuously upskill and adapt to changing business dynamics
• Report on KPIs and provide audit-relevant documentation
• Suggest system improvements and participate in testing
• Contribute to training sessions and cross-functional projects

About the Team

You'll be joining a multinational and dynamic team that supports client-facing and sales-enablement functions across APAC. We partner closely with actuarial, underwriting, finance, and operations teams to deliver streamlined solutions. At the heart of our work is a commitment to One Swiss Re, collaboration, and operational excellence.

Our Mission

• Maintain trusted partnerships that enable L&H business growth
• Upskill continuously and drive future-readiness in tools and processes
• Execute with purpose and focus on what truly matters

About You

We know no one checks every box—but if this sounds like you, we want to talk:

Must-Haves

• 3+ years of experience in reinsurance or insurance operations, preferably in L&H
• Experience with quote administration and contract execution processes
• Ability to read, interpret, and analyze reinsurance contract terms
• Familiarity with the reinsurance value chain (actuarial, underwriting, claims, accounting, etc.)
• Strong communication skills and cross-cultural awareness
• Analytical mindset with a sharp eye for detail
• Collaborative spirit with a proactive, solution-oriented approach
• Proficiency in MS Office tools (Excel, Word, PowerPoint)

Nice-to-Haves

• Understanding of Operational Risk Management (ORM)
• Experience mentoring or guiding peers
• Ability to communicate effectively with diverse stakeholders across regions

Why Swiss Re

At Swiss Re, we're not just in the business of insurance—we're in the business of resilience. With over 14,000 employees across 80+ global offices, we tackle complex risks with innovation and expertise. We are committed to diversity, inclusion, and sustainability.

We offer:

• A collaborative, flexible, and inclusive work environment
• Career development tailored to your interests and goals
• The chance to work on impactful global projects