Role Summary
The Sales Onboarding Specialist is the critical bridge between recruitment and revenue. This role is responsible for designing, delivering, and continuously improving the structured onboarding journey for all new dental implant sales representatives accelerating time-to-productivity, embedding clinical knowledge, and building a confident, high-performing sales force from day one. The training of sales is to optimize value focus of ROOTT Dental Implant product and prosthetic lines.
Key Responsibilities
Onboarding Program Design & Delivery
- Build and own a structured 30/60/90-day onboarding curriculum tailored to dental implant sales which includes full details product knowledge, clinical protocols, surgical workflows, competitor landscape to explain the top benefits of the system to communicate with the clients to achieve value and sales in the market.
- Develop role-specific training modules covering implant systems, prosthetic components, bone biology, and digital dentistry integration.
- Conduct live onboarding sessions, role-play simulations, and clinical observation days in dental clinic centers.
- Create and maintain onboarding playbooks, SOPs, quick-reference guides, and digital LMS content.
Clinical & Product Knowledge Enablement
- Ensure all new sales reps achieve baseline clinical literacy: implant placement steps, Indication and application of ROOTT Implant lines, Prosthetic compatibility and prosthetic solutions, loading protocols, biomechanics insights, and case documentation.
- Coordinate with clinical education and R&D teams for product deep-dives and hands-on lab sessions
- Organize lab training, live surgery observation for new sales representatives, and workflow simulation day providing, Comprehensive guided workflow from Surgery to Prosthetics.
Sales Skills & Process Training
- Train reps on consultative selling methodology adapted for dental implant environments (B2B to clinics, oral surgeons, periodontists, prosthodontists)
- Training on handling sales categories such DSO , University, Individual Clients and local distributors.
- Coaching on objection handling, pricing conversations, competitive positioning, and territory planning
- Facilitate call coaching, pitch reviews, and ODOO CRM adoption and reporting while registering all the data for centralization and evaluation.
Performance Tracking & Reporting
- Define and track onboarding KPIs: time-to-first-sale, ramp rate, knowledge assessment scores, content adoption, and 90-day quota attainment.
- Conduct regular check-ins with new recruits and their sales managers to identify gaps and adjust coaching
- Report onboarding effectiveness to education department with data-backed recommendations
Cross-Functional Collaboration
- Work with marketing to ensure reps are equipped with up-to-date sales collateral, case studies, and clinical cases with evidence
- Work with education & RnD to understand product information and indication of use
- Coordinate with regulatory/QA teams to include compliance and post-market surveillance awareness in training
Required Qualifications
Education
Bachelor's degree in Dentistry with Implant experience
Experience
35 years in dental implant sales, clinical education, or sales enablement in a dental implant company
Clinical Fluency
Practical understanding of implant placement, digital workflows (CBCT, guided surgery), and CAD/CAM prosthetic options.
Training Skills
Demonstrated ability to design and deliver adult learning programs (LMS, blended learning, live sessions)
Language
English required
