Sales Officer - Merchant Acquisition

A Sales Officer for Merchant Acquisition in banking isresponsible for identifying and onboarding new merchants to use the bank's payment solutions, such asPoint of Sale (POS) machines. Key duties include meeting sales targets, explaining product benefits, ensuring timely documentation, and maintaining relationships with clients to drive business growth. This is a field sales role requiring strong sales and relationship-building skills.

Key responsibilities

• Merchant acquisition:Identify and approach potential merchants in the market, including retail and online businesses.
• Sales and promotion:Present and sell the bank's payment solutions, such as POS terminals and other digital payment products.
• Target achievement:Meet and exceed daily and monthly sales targets for merchant acquisition and product activation.
• Client onboarding:Ensure all documentation is complete and facilitate the smooth and timely activation of new merchants.
• Relationship management:Build and maintain strong relationships with acquired merchants to ensure high satisfaction and encourage repeat business.
• Cross-selling:Identify opportunities to cross-sell other banking products to new and existing merchant clients.
• Reporting:Maintain proper records and reports of sales activities and business performance.

Required skills

• Strong sales and negotiation skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a sales team.
• Knowledge of banking and payment solutions.
• Proficiency with Microsoft Office and other relevant banking software.