Sales Officer

Responsibility:

• Developing and sustaining long-lasting relationships with customers.
• Screening, recruiting, and training sales employees.
• Calling potential customers to explain company products and encourage purchases. Answering customers questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products,
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analysing competitors products to determine product features, benefits, shortfalls, and market success.

Experience:

• Good knowledge in excel, MIS is required
• Need someone with the minimum experience of 5-8 years