Job Description

Group Company: AU Small Finance Bank Limited

Designation: Sales Officer - DST

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking a dedicated and results-driven Sales Officer to join our dynamic Sales Department. This role is pivotal in driving the bank's growth by effectively promoting and selling our financial products and services to a diverse customer base. The ideal candidate will possess a deep understanding of the financial services industry, excellent interpersonal skills, and a proven track record in achieving sales targets. This position requires strategic planning, customer relationship management, and collaboration with cross-functional teams to enhance customer acquisition and retention, contributing significantly to the bank's market presence and profitability.

Responsibilities:-

Develop and implement strategic sales plans to achieve branch and bank-wide sales targets for various financial products including loans, deposits, and investment services.
Identify and engage potential customers through market research, networking, and lead generation activities to expand the bank's customer base.
Build and maintain strong relationships with existing and prospective clients to understand their financial needs and offer tailored banking solutions.
Conduct detailed product presentations and financial consultations to educate customers on the benefits and features of the bank's offerings.
Collaborate with internal teams such as credit, operations, and marketing to ensure seamless service delivery and customer satisfaction.
Monitor market trends, competitor activities, and customer feedback to adapt sales strategies and maintain a competitive edge.
Prepare and submit regular sales reports, forecasts, and performance analyses to senior management for informed decision-making.
Ensure compliance with all regulatory requirements and internal policies during the sales process to uphold the bank's integrity and reputation.
Participate in training programs and workshops to continuously enhance product knowledge and sales techniques.
Resolve customer queries and issues promptly to maintain high levels of customer satisfaction and loyalty.

Skill:-

Financial Product Knowledge
Customer Relationship Management (CRM)
Sales Strategy Development
Lead Generation and Prospecting
Negotiation and Closing Skills
Market Analysis and Competitor Benchmarking
Regulatory Compliance Awareness
Communication and Presentation Skills
Data Analysis and Reporting
Cross-functional Team Collaboration
Problem-solving and Conflict Resolution
Time Management and Organizational Skills

Preferred Qualifications:-

Bachelor's degree in Business Administration, Finance, Marketing, or a related field; MBA or equivalent postgraduate qualification is preferred.
Minimum of 3-5 years of proven experience in sales within the financial services sector, preferably in banking or microfinance.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

Physical: #*Physical*#
Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific Requirements