Job Description

Group Company: AU Small Finance Bank Limited

Designation: Sales Officer - DST

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking a dedicated and results-driven Sales Officer to join our dynamic Sales Department. This role is pivotal in driving the bank's growth by identifying and acquiring new customers, promoting our financial products, and ensuring excellent customer service. The ideal candidate will have a strong understanding of the financial services industry, excellent communication skills, and the ability to work in a target-driven environment. This position requires a proactive approach to sales, relationship management, and market analysis to contribute effectively to the bank's expansion and customer satisfaction goals.

Responsibilities:-

Identify and engage potential customers to promote and sell the bank's financial products and services.
Develop and maintain strong relationships with existing clients to ensure customer retention and satisfaction.
Conduct market research to identify new business opportunities and stay updated on competitor activities.
Achieve and exceed monthly and quarterly sales targets set by the management.
Collaborate with internal teams to ensure seamless onboarding and service delivery to customers.
Prepare and present sales proposals and product demonstrations tailored to client needs.
Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM tools.
Provide feedback to the product development team based on customer insights and market trends.
Ensure compliance with all regulatory and internal policies during sales processes.
Participate in training programs to enhance product knowledge and sales techniques.

Skill:-

Financial Product Knowledge
Customer Relationship Management (CRM)
Sales Pipeline Management
Market Research and Analysis
Negotiation and Persuasion
Communication and Presentation
Regulatory Compliance
Target Achievement
Lead Generation
Data Entry and Reporting

Preferred Qualifications:-

Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
Minimum of 3 years of experience in sales within the financial services sector, preferably in banking or microfinance.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

Physical: #*Physical*#
Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific Requirements