Sales Manager

Objectives of the role

• Understanding customer needs and aligning product offerings with their requirements.

• Providing technical expertise and guidance to customers throughout the sales process.

• Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.

• Collaborating with the sales team to identify and qualify sales opportunities.

• Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.

• Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.

Your tasks

• Understand our product/service's technical features, functionalities and benefits.

• Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team.

• Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.

• Provide pre-sales support by answering technical inquiries and participating in sales meetings.

• Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.

• Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.

• Give active feedback and insights from the market to the product development and marketing team.

• Participate in sales meetings, trade shows and industry events to promote our products or services.

• Stay updated on industry trends, market dynamics and competitor offerings.