Sales Manager/Sr. Sales Manager/BDM-Agency- Imphal

Roles and Responsibilities:

Agency Channel Development:

• Source and service POS agents as per the agreed mix and company policy.
• Develop and manage the Agency Channel in the assigned location.
• Coordinate with the Operations team for pre-licensing, training, and licensing processes.
• Conduct induction programs and collaborate with the Sales Training team for product and ongoing training sessions for POS agents.
• Maintain the required balance between new and existing POS agents.
• Develop and implement strategies to expand into new market segments.

Agency Channel Management:

• Monitor agent performance on key parameters such as renewals, fresh database management, funnel tracking, and closures.
• Maintain a high percentage of active POS agents and ensure consistent productivity.
• Control attrition of POS agents and ensure effective channel engagement.
• Drive team performance to achieve assigned business targets.

Channel Servicing:

• Oversee reconciliation of partner accounts and coordinate with relevant departments to ensure smooth operations.
• Maintain transparent communication and foster strong relationships with partners.

Profitability:

• Monitor market dynamics and provide strategic feedback to enhance organizational processes.
• Manage loss ratios effectively and ensure profitability targets are met.

Compliance & Hygiene:

• Ensure adherence to regulatory and internal compliance requirements.
• Manage cheque bounce recovery and address business pendency efficiently.
• Maintain operational hygiene and ensure policy adherence.

Other Responsibilities:

• Execute additional tasks aligned with KPIs and growth objectives as assigned by management.