Job Title: Sales Manager Sales / Business Development
Location: REVA University, Bengaluru
Department:Centre for Distance & Online Education (CDOE)
Experience: 48 Years
Job Summary
The Sales Manager for the Centre for Distance & Online Education (CDOE) is responsible for driving enrollment growth and institutional reach for our online programs. This role demands a dual focus: managing a high performing inside sales team to convert student inquiries and building strategic B2B alliances with schools, colleges, and corporate partners to expand the Centre for Distance & Online Education (CDOE) market footprint.
Key Responsibilities
1. Enrollment & Inside Sales Management
- Lead and manage a team of inside sales executives to meet and exceed student enrollment targets.
- Oversee the conversion of leads into confirmed applications through inbound and outbound communication channels.
- Track team performance via sales KPIs and implement coaching to optimize the lead-to-admission funnel.
- Ensure high-quality interaction across phone, email, chat, and social media platforms.
2. Institutional Business Development & Alliances
- Create strong partnerships with schools, universities, corporates and other institutions to promote our online programs and learning platforms.
- Build relationships with companies to find job placements for students and sell training programs for their employees.
- Plan and run online webinars, in-person seminars, and campus events to find new students.
- Monitor industry trends and competitor offerings to identify new partnership opportunities in the online education space.
- Keep an eye on what other online education companies are doing to identify new partnership opportunities in the online education space and find new ways to grow.
3. Strategic Planning & Operations
- Develop and execute sales plans specifically aligned with the recruitment cycles of distance and online education.
- Maintain accurate sales data and pipelines using CRM tools (e.g., Salesforce,).
- Collaborate with Marketing and Product teams to improve lead quality and program positioning.
4. Relationship Management & Customer Success
- Maintain a constant communication channel with leads through phone, email, chat, and social media.
- Develop deep, empathetic relationships with students and stakeholders to understand their needs and propose customized solutions.
- Collaborate with Product and Operations teams to ensure smooth student onboarding and high levels of satisfaction.
5. Reporting & Analysis
- Maintain a detailed and accurate database of all interactions and sales pipelines using CRM tools.
- Prepare MIS reports and present regular performance updates (conversion rates, deal values) to leadership.
Required Expertise & Qualifications
- Experience: * Minimum 6 years of overall sales experience.
- At least 2 years in EdTech or Online Higher Education sales.
- At least 2 years of experience in team handling and leadership.
- 6+ years in the education industry is preferred for candidates in similar roles.
- Education: MBA/PGDM in Sales or Marketing is preferred.
- Skills: * Strong institutional sales and channel expansion expertise.
- Excellent negotiation, persuasion, and closing abilities.
- Advanced English proficiency and communication skills.
- Customer-centric mindset with strong patience and empathy for students.
- Experience in B2B / B2C sales (as applicable)