Job Description
Sr. Sales/ Account Manager
Company Description
Crescent Group is an integrated advertising and printing group based in Delhi and Gurugram with over 3 decades of experience, Crescent has built enduring brands and relationships through memorable advertising, savvy digital communication, smart media planning and buying, flawless commercial printing, and new age packaging. Our state-of-the-art packaging and printing units are equipped with Heidelberg and Bobst machines, capable of converting highly innovative designs; we also provide brand strategy formulation and media planning and buying services.
Our clients include IndiGo Airlines, Abott Healthcare, Karbonn Mobiles, Jaquar, Artize, Essco, Jaquar Lighting, Century Prowud, Kaff, Maspar, Hettich, Haldiram's, Bikanerwala, Bikano, among others.
Job Overview
We are seeking a seasoned Sales/Account Manager with a strong background in client relations and a proven track record in sales. The ideal candidate will have 10-12 years of experience, preferably within the paper packaging industry. This role involves cultivating and managing client relationships, achieving sales targets, and collaborating with internal teams for seamless service delivery.
Responsibilities
Client Relationship Management:
Build and maintain strong relationships with existing clients in the paper packaging industry.
Act as the primary point of contact, addressing client needs and ensuring customer satisfaction.
Account Growth And Retention
Develop strategies to grow existing accounts and achieve revenue targets.
Implement retention programs to ensure long-term partnerships and customer loyalty.
Market Analysis
Conduct market analysis to identify potential opportunities and challenges within the paper packaging sector.
Stay informed about industry trends and competitor activities to drive strategic decision-making.
Sales Target Achievement: Set and achieve ambitious sales targets for paper packaging products.
Develop and implement sales plans, utilizing a proactive and results-driven approach.
Cross-functional Collaboration
Collaborate with internal teams, including production, logistics, and customer service, to meet client expectations.
Ensure effective communication and coordination to deliver seamless service.
Contract Negotiation
Lead contract negotiations, ensuring favorable terms for both the company and clients.
Review and finalize agreements to protect the interests of all parties involved.
Customer Feedback And Improvement
Gather and analyze customer feedback to identify areas for improvement.
Implement corrective actions and enhancements to address client concerns and enhance overall service quality.
Reporting And Forecasting
Prepare regular sales reports and forecasts for management review.
Provide insights and recommendations based on sales data to support strategic planning.
Qualifications And Skills
Bachelor's degree in Business, Marketing, or a related field.
10-12 years of proven experience in Sales/Account Management, with a focus on paper packaging.
Strong understanding of the paper packaging industry and its market dynamics.
Excellent negotiation and communication skills.
Proven track record of meeting and exceeding sales targets.
Ability to work collaboratively in a cross-functional environment.
Proficient in relevant software and tools.
Experience: 10-12 years
Location: Manesar, Gurugram
