Sales Manager

Responsibilities

• Design a sales strategy and sales targets every month.
• Conduct market surveys to assess potential.
• Establish cross promotional tie ups with potential brands/organizations.
• Ensure quality of outbound activities such as society activations, member promotional activities etc.
• Ensuring that the sales team is abiding by the sales strategy and sales targeted.
• Conduct daily/weekly/monthly review team meetings.
• Work in parallel with the marketing team to make sure the club's marketing strategy and sales strategy are in sync to give us the most effective results.
• Conducting interviews and training sessions for new sales recruits.
• Encourage new sales processes and systems that help optimize the sales cycle.
• Ensure relationships are maintained with current members through courtesy and feedback calls.
• Design and Conduct Club tours using established sales systems and further improve the tour process as and when required.
• Must establish and maintain a minimum required referral program as defined by Company standards.
• Ensure renewals are planned and executed with industry standard.
• Maintain MC planner using established sales systems.
• Complete all formalities of a member that joins / transfers / renews his membership
• Make regular weekly reports.
• Any other activity that helps promote the sales potential of the club.

Non Negotiables

Minimum 8 years in target-driven sales, including at least 3 years directly leading a frontline sales team with individual and team revenue targets.

Must be a hands-on salesperson with strong personal experience in customer meetings, negotiations, objection handling and closures, including difficult/escalated sales cases.

Must have directly driven a sales team through daily activity reviews, follow-ups, pipeline reviews, conversion tracking, coaching and performance accountability — not only reporting/MIS.

Strong direct B2C sales experience, selling to individual customers/families. Premium/high-value product or service sales experience preferred.

Excellent spoken English, communication skills and professional presentability; must be confident dealing with premium customers, senior corporate clients and management.

Hands-on experience using CRM / lead-management software for lead allocation, follow-ups, pipeline tracking and closures.

Strong with sales numbers and reporting; must independently understand and review target vs achievement, pipeline, conversion and salesperson-wise performance and take corrective action.

Currently based/working in Pune and independently capable of implementing sales plans, systems and directions through the team without repeated reminders or follow-ups from the Head of Sales.