Job Description
Job Purpose
To drive revenue growth by recruiting, developing, and managing a team of insurance advisors while ensuring achievement of business targets and customer satisfaction.
Key Responsibilities
Business Development
- Achieve assigned sales and revenue targets.
- Develop and execute local sales strategies.
- Identify new business opportunities and market segments.
- Drive customer acquisition and policy sales.
Advisor Recruitment & Development
- Recruit insurance advisors/agents.
- Train and mentor advisors on products and sales techniques.
- Support advisors in lead generation and customer meetings.
- Improve advisor productivity and retention.
Sales Management
- Monitor daily, weekly, and monthly sales performance.
- Conduct sales reviews and field coaching.
- Ensure achievement of branch and individual targets.
Customer Service
- Maintain strong customer relationships.
- Resolve escalated customer concerns.
- Ensure high service standards and customer retention.
Compliance & Quality
- Ensure adherence to IRDAI guidelines and company policies.
- Monitor business quality, persistency, and documentation standards.
Qualifications
- Graduate (MBA preferred).
- 2-7 years of sales experience in life insurance, banking, NBFC, or financial services.
- Experience in field sales and team management.
Skills Required
- Leadership and people management
- Sales planning and execution
- Communication and influencing skills
- Market knowledge
- Customer relationship management
- Analytical and reporting skills
Key Performance Indicators (KPIs)
- Annualized Premium Equivalent (APE) achievement
- Advisor recruitment and activation
- Revenue and profitability
- Persistency ratio
- Team productivity
- Customer satisfaction scores
