Sales Manager - Cross Sell
Sales Manager - Cross Sell
Skill Lab Services- Posted a day ago
- Be among the first 10 applicants
Job Description
Roles and Responsibilities :-
- Achieve Business Targets & financials for Loyalty Personal Loans and any other Product/ assigned responsibility that the company may enter into.
- Team Handling of Sales Executives and Channel Associates.
- Relationship Management with existing internal stakeholders, End to end co-ordination with the Credit Teams, Operation Teams, Product Teams for sourcing of leads, improvement of existing processes, disbursements, customer approvals, clearing of discrepancies.
- Maintaining the Basic Standard Operating Processes (SOP), policies & Hygiene, laid down by the company.
- Controlling the FEMI (First Equated Monthly Instalment), SEMI (Second Equated Monthly Installment), TEMI (Third Equated Monthly Instalment) of each loan and hence controlling delinquency for the assigned location.
- Ensure to keep the Non-performing Loans and Post Disbursal Documents pendency percentage under control.
- Ensure TAT & Accuracy for enhanced customer experience.
- Ensure that all the cases are First Time Right.
- Educate the customer specifically on not to bounce their EMIs.
- Manage all customer grievance / customer issues pertaining to the loan disbursal.
- All responsibilities should be performed as per the Company Values and guidelines mentioned in the Company policies, as applicable and within the parameters of Company Code of Conduct.
- Post Graduate preferred with 3-5 Years of relevant work experience.
- Prior experience in channel management for similar product
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