Sales Manager - Catering & Events

Company Description The Den Bengaluru, LXR Hotels & Resorts, is a luxury hotel located in Whitefield, Bengaluru's dynamic IT corridor and cultural hub. With 226 rooms and suites and over 21,000 sq. ft. of versatile event space, including a Grand Ballroom that can host up to 700 guests, the property is designed for both business and social gatherings. The hotel features multiple distinctive dining venues, such as Layla, The Creek, The Nest, The Deli, and The Cold Press, making it a destination for travelers, tastemakers, and local residents. Guests also enjoy wellness and fitness facilities at The Sanctuary spa and The Studio fitness center. The Den Bengaluru is growing and welcomes team members who are eager to contribute to a refined, guest-focused hospitality experience.

Role Description The Sales Manager – Catering & Events is a full-time, on-site role based at The Den Bengaluru, LXR Hotels & Resorts,. This role is responsible for driving catering and events revenue by identifying new business opportunities, nurturing client relationships, and managing the sales process from inquiry to post-event follow-up. Day-to-day tasks include responding to event and group inquiries, preparing proposals and contracts, conducting site inspections, and coordinating with operations, culinary, and banquet teams to ensure seamless event execution. The Sales Manager will create and maintain sales plans, participate in promotional activities, attend networking events, and analyze market trends to position the hotel competitively. The role also involves accurate forecasting, reporting, and maintaining sales systems and databases, while upholding brand standards and delivering a high level of guest and client satisfaction.

Qualifications

• Demonstrated experience in hotel sales, catering, and events management, preferably in luxury or upscale hospitality environments.
• Strong client relationship management skills, including negotiation, account management, and the ability to build long-term partnerships.
• Proficiency in event planning and coordination, with attention to detail in logistics, timelines, and on-site execution.
• Solid commercial acumen, including experience with sales targets, revenue optimization, and basic forecasting and reporting.
• Effective communication and presentation skills, with the ability to collaborate cross-functionally with culinary, operations, and marketing teams.
• Comfort with using hotel sales and catering systems, CRM tools, and standard office software (e.g., MS Office).
• Ability to work on-site with a flexible schedule, including evenings, weekends, and holidays as required by events.
• Bachelor's degree or equivalent in hospitality management, business, or a related field is preferred; relevant professional certifications are an advantage.
• Prior experience in the Bengaluru or broader Indian hospitality market and knowledge of local corporate, social, and wedding segments is beneficial.