Role & responsibilities
Business Acquisition
- Acquires new customer for liability accounts and third party products by effectively managing the sales unit
- Strives for cross-selling all products alongside the core product
- Develops and continuously upgrades new innovative sales channels & techniques to maximize productivity
- Strategies with CBL on prospecting and efficient & effective approach to client segments
- Derives insights to competitor sales activities and effectively counter the efforts
Team Management
- Manages and motivates the sales team through support with lead generation and sales closure
- Provides regular training on products and selling skills to the sales unit
- Partners with respective HCM RM to Recruit staff for sales unit as and when required
- Evaluates training programs available and recommend the appropriate programs for differential training needs
Quality Focus
- Implements the sales monitoring mechanism to measure the productivity of the team
- Monitors the quality of sourcing of products to evaluate developmental needs of the sales team
- Drives the sales system towards quality standards where risks are well controlled
- Sets business standards for acquisition and effective cross sell
People Management
- Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
- Ensuring Training & Development
- Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.
Risk and Internal Control Responsibilities
- Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
- Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
