Location: Mumbai (On-site)
Duration: 36 months
Stipend: Rs 5000/ month
About Apollo Finvest
We are a publicly listed tech-first NBFC think AWS, but for lending. Armed with advanced APIs and capital, we partner with the best fintechs to deliver digital loans across India. It's where finance meets technology, with a strong focus on innovation and customer experience.
Check out Apollo's journey here!
Apollo Cash is our digital personal loan app designed to provide fast, seamless access to credit entirely through a mobile journey.
The Role
This internship is designed for students and recent graduates who want to break into fintech or high-growth startups.
We are looking for high-energy Sales Interns who will engage directly with borrowers to help them complete their loan journey and access credit smoothly while generating insights that improve the product.
This is not a traditional tele-calling internship.
You will act as the human interface of a digital lending product converting incomplete applications, re-engaging existing borrowers, and uncovering why customers drop off or hesitate. Your observations will directly inform Product, Risk, Growth, and Collections teams.
If you are persuasive, analytical, empathetic, and comfortable speaking to customers throughout the day, this role offers strong learning and real business impact.
What You'll Do
- Engage with customers who have initiated but not completed the Apollo Cash loan journey
- Guide borrowers through KYC, bank linking, eligibility checks, documentation, and app navigation
- Support conversion of incomplete applications into successful loan disbursals
- Reconnect with existing customers for repeat loans or re-activation where relevant
- Identify and document reasons for drop-offs, hesitation, or non-conversion
- Capture structured customer feedback and share insights with internal teams
- Maintain accurate call records and outcomes in CRM/dialer systems
- Handle inbound interest and queries when required
- Follow compliant, customer-friendly calling practices
What We're Looking For
- Final-year students or recent graduates from any discipline
- Candidates looking to build a career in fintech, startups, sales, or operations
- Strong communicators in Hindi and English (regional languages are a plus)
- Confidence speaking with customers with a persuasive, empathetic, and solution-oriented mindset
- Basic analytical thinking able to notice patterns in conversations
- Target-driven attitude with high ownership and integrity
Bonus if you have:
- Prior internship experience in sales, customer service, or startups
- Familiarity with CRM tools or lead management systems
- Exposure to digital onboarding or KYC processes
What Success Looks Like
- Meaningful contribution to converting incomplete applications into disbursals
- Clear understanding of customer concerns across the loan journey
- Useful insights that help improve product flows or communication
- Strong customer experience and professional conduct
- Consistent achievement of assigned targets
Why Join Us
- Hands-on experience in fintech and digital lending
- Direct exposure to sales, product, risk, and customer behaviour
- Real impact on a live consumer product
- Mentorship from experienced operators - Mikhil Innani, former co-founder of PharmEasy and ex-Product Head at Hotstar, and Diksha Nangia, a former banker and CFA Charterholder.
- Potential full-time offer based on performance
Learn More About Us
- Annual Report 202425
- Vision Video
Interested
Drop us a message at [Confidential Information]
Let's build the most intuitive, data-driven digital lending experience in India.
