Roles & Responsibilities:
- Take complete ownership of inbound booking inquiries coming through the website.
- Engage with clients over phone, WhatsApp, and email to understand event requirements, artist preferences, budgets, and timelines.
- Proactively follow up with clients and maintain a high-touch approach to close leads.
- Pitch the most relevant artists based on client preferences and event brief.
- Handle negotiations and guide the client through the booking and payment process.
- Liaise with artist managers to check availability, pricing, and logistics.
- Maintain CRM hygiene by regularly updating the lead status, notes, and conversion funnel.
Requirements
- 13 years of experience in B2C/B2B sales, client servicing, or event management.
- Proven experience inhigh-ticket value salesor consultative selling.
- Excellent verbal and written communication skills; must be comfortable speaking to CXOs, brides, families, and marketing teams alike.
- A natural hustlersomeone proactive, persuasive, and driven by outcomes.
- Comfortable working with CRMs (like Pipedrive), spreadsheets, and reporting tools.
- Strong attention to detail and a problem-solving attitude.
- Background in media/entertainment/event-tech will be a plus.
Work Location: Okhla Phase II, New Delhi
Salary: Upto 4.8 LPA