Job Purpose
The Sales Executive – Plastic Bottle Collection is responsible for onboarding, managing, and growing a network of collection partners (retail outlets, institutions, commercial establishments, and bulk generators) to ensure consistent and scalable supply of post-consumer plastic bottles. The role focuses on outlet acquisition, relationship management, volume growth, and coordination with collection and operations teams.
Key Responsibilities
1. Business Development & Outlet Acquisition
- Identify and onboard new plastic bottle collection partners including:
- Retail stores, malls, HCCBPL E&D outlets
- Offices, housing societies, institutions
- Commercial and bulk waste generators
- Drive outlet mapping and territory planning to optimize collection density.
- Ensure smooth online registration and onboarding of customers into the system.
- Execute partnership agreements aligned with company.
- Achieve monthly and quarterly collection volume and outlet acquisition targets.
2. Customer Onboarding & Training
- Conduct customer training on:
- Collection process and scheduling
- Proper storage, segregation, and bag usage
- QR labeling and compliance requirements
- Ensure handover of collection kits (bags, QR labels, guidelines).
- Act as the primary point of contact for customer queries and escalations.
3. Relationship Management & Retention
- Maintain strong, long-term relationships with onboarded customers.
- Encourage repeat collections and increased volume per outlet.
- Monitor customer participation and take corrective actions where collections drop.
- Drive renewal of inactive or underperforming accounts.
4. Collection Coordination & Execution Support
- Coordinate with operations and logistics teams to:
- Plan vehicle routes based on customer locations
- Schedule timely pickup based on customer alerts
- Ensure smooth handover at the collection center
- Monitor collection data (weights, pickup frequency, photos, app records).
- Support resolution of discrepancies related to collection, weighment, or service delays.
5. Target Achievement & Reporting
- Own sales and collection targets (volume in kg/MT, number of active outlets).
- Track daily, weekly, and monthly performance metrics.
- Maintain CRM / MIS updates on outlet status, collections, and issues.
- Prepare periodic business reports for management review.
6. Market Intelligence & Expansion
- Identify new geographies, high-potential clusters, and bulk generators.
- Track market trends in recycling, EPR obligations, and competitors.
- Support pilot projects and scale-up of plastic recovery initiatives.
Key Skills & Competencies
Sales & Business Skills
- Strong B2B / field sales experience
- Negotiation and relationship management skills
- Ability to drive targets in a decentralized, field-based environment
Operational Understanding
- Basic understanding of logistics, collection, and material flow
- Comfort working with field teams and operations staff
- Exposure to waste management, recycling, or sustainability preferred
Behavioral Skills
- Self-driven and execution-oriented
- Good communication and customer-handling abilities
- Problem-solving and escalation management
- Willingness to travel extensively within assigned territory
Qualifications & Experience
- Degree / Diploma with field experience in retail sales; FMCG preferred
- 1-2 years of experience in:
- Field sales, channel sales, or key account management
- Waste management, recycling, FMCG channel sales, logistics, or CSR projects (preferred).
- Experience working with distributed partners or merchant networks is an advantage.
Performance Indicators (KPIs)
- Number of outlets onboarded and activated
- Monthly plastic bottle collection volume
- Outlet retention and repeat collection rate
- On-time pickups and customer satisfaction
- Revenue or contribution margin (if applicable)
Working Conditions
- Field-based role with significant city travel to supervise operations
- Flexible working hours including early mornings or extended shifts, if required
- Exposure to operational and outdoor work environments
- Own 2-wheeler for day-to-day working
- Fixed salary and incentive based variable salary
