Job Description
Job Title: Business Development Executive
Location: Mumbai (Lower Parel)
About Knya:
Knya is India's leading online medical apparel brand. The brand was founded in 2021 by the husbandwife duo, Vanshika and Abhijeet Kaji.
The vision of Knya is to fill in the gap of functional and fashionable medical apparel for the medical
industry across the country at multiple levels.
Knya has raised seed funding, led by DSG Consumer Partners, with participation from the promoter
family of Narayana Health and Cipla Health amongst others.
Since its inception, Knya products have been delivered to 900+ cities and 200+ medical institutes across
India.
About the Role:
The Business Development Executive drives business growth by managing customer interactions,
coordinating with the operations team, and ensuring seamless end-to-end solutions for B2B orders. This
role requires proactive client management, excellent communication skills, and efficient multitasking.
Responsibilities:
Engage with potential and existing B2B customers to understand their needs and provide
tailored solutions.
Build and maintain strong client relationships to foster trust and loyalty.
Conduct regular follow-ups with clients to ensure satisfaction and address any concerns.
Collaborate with the operations team to ensure timely and accurate execution of customer
orders.
Communicate customer requirements and feedback to the operations team for continuous
improvement.
Monitor order progress and resolve any issues during the order fulfillment process.
Develop comprehensive solutions that meet customer requirements from order initiation to
delivery.
Provide after-sales support and manage post-delivery issues to maintain high customer
satisfaction.
Identify and pursue new business opportunities to expand the customer base.
Prepare and deliver compelling sales presentations and proposals to potential clients.
Achieve sales targets and contribute to the overall growth strategy of the company.
Maintain detailed records of customer interactions, orders, and follow-up activities.
Generate regular reports on sales activities, customer feedback, and market trends.
Provide insights and recommendations to improve business processes and customer
engagement.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience in business development, sales, or customer service, preferably in a B2B
environment. Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in CRM software and MS Office Suite.
Ability to work independently and as part of a team.
Apply now by sharing your resume at [Confidential Information] to join our team.
