Sales Executive

We are looking for a proactive and enthusiastic Sales Executive with 1–2 years of experience to join our team. The ideal candidate will be responsible for handling sales inquiries, client coordination, customer support, CRM management, and operational assistance related to our courses and training programs.

This role is ideal for someone with strong communication skills, a people-oriented approach, and the ability to manage multiple responsibilities efficiently.

 Key Responsibilities

Sales & Client Coordination

* Handle inquiries from prospective participants via call, email, WhatsApp, and social media

* Follow up with leads and guide them through the enrollment process

* Maintain and track the sales pipeline and client interactions

* Coordinate with students and clients to ensure smooth communication and support

 Customer Support

* Assist existing students with program-related queries and schedules

* Resolve client concerns through calls, messages, and Google Meet sessions whenever required

 CRM & Reporting

* Maintain and update CRM records, databases, mailing lists, and reports

* Manage Google Sheets/Excel reports and share daily, weekly, and monthly updates with the team

* Keep records of documents, communications, and operational data

 Operations & Backend Support

* Coordinate appointments, meetings, and training schedules

* Handle basic backend operational tasks including posting updates and approving appointments

* Support marketing campaigns through broadcast messages and coupon/offers management

Requirements

* 1–2 years of experience in Sales, Customer Support, or Client Coordination

* Excellent communication and interpersonal skills

* Strong organizational and follow-up abilities

* Basic understanding of CRM tools, Google Sheets, and Excel

* Knowledge of social media communication is preferred

* Self-motivated, responsible, and result-oriented attitude

Job Details

Job Type:* Full-time

Salary:* ₹16,000 – ₹18,000 per month

Working Hours:* 10 AM – 7 PM

Working Days:* 6 days a week

Preferred Location:* Mumbai

Candidates passionate about communication, sales, and the mental health and education sector are encouraged to apply.