Job Description
• Conduct Product Demonstrations: Present engaging and tailored product demos to prospective customers and partners, helping them understand how the solution fits their specific needs.
• Collect and Analyse Customer Feedback: Gather input from clients post-demo to identify strengths and improvement areas, using insights to refine future presentations.
• Ensure Quote Accuracy: Create detailed and accurate quotations that align with customer expectations and internal pricing policies, avoiding over- or under-quoting.
• Maintain Quote Accuracy Ratio (Matching with Budget): Regularly review and adjust quotes to ensure they match customer budgets while maintaining profitability and competitiveness.
• Improve Demo to Quote Conversion Ratio: Follow up with demo participants and nurture them through the sales funnel to increase the percentage of demos that result in quotation requests.
• Monitor and Reduce Cycle Time: Optimize the time taken from demo to deal closure by identifying bottlenecks and implementing process improvements.
• Collaborate with Sales & Technical Teams: Work closely with internal teams to ensure smooth communication, solution alignment, and a seamless customer onboarding experience.
• Maintain CRM/ERP Documentation: Accurately document all interactions, demo results, trial usage, and KPIs in the company's CRM or ERP systems for performance tracking and reporting.