Sales Executive

Role Description

This is a full-time hybrid role for a Customer Service Representative, based in Noida, with flexibility for some work-from-home arrangements. The role involves providing high-quality customer service, addressing inquiries, resolving customer issues, and ensuring a seamless customer experience. The representative will also be responsible for maintaining customer satisfaction, managing support tickets, and identifying opportunities to enhance the overall customer experience.

Qualifications

• Proficiency in Customer Service and Customer Support operations
• Ability to effectively address Customer Satisfaction and enhance Customer Experience
• Strong problem-solving and communication skills
• Skilled in building and maintaining positive customer relationships
• Experience in working in a fast-paced and dynamic environment
• Bachelor's degree or equivalent experience in a related field
• Proficiency in using customer service tools and CRM software