Sales Executive

Company Description

Bandhan Tours Pvt Ltd. has been crafting memorable travel experiences for over 13 years, bringing the magic of life to nearly 25,000 satisfied travelers. Our passion and expertise enable us to offer personalized, safe, and seamless journeys across both domestic and international destinations. At Bandhan Tours, every trip is an opportunity for discovery and adventure, creating lifelong memories for our clients. We are dedicated to delivering quality services and fostering trust that keeps travelers coming back to us for their next adventure.

Role Description

The Sales Executive is a full-time, on-site role based in Thane. The responsibilities of this position include generating leads, building and maintaining relationships with clients, developing sales strategies, and ensuring customer satisfaction. The ideal candidate will create and execute sales plans, achieve targets, and work collaboratively with the marketing team to optimize sales efforts and grow revenue.

Job Responsibilities

Sales & Customer Handling

- Handle inbound travel enquiries via calls, WhatsApp, email, and walk-ins

- Understand customer requirements and suggest suitable travel options

- Sell domestic & international tour packages, flights, hotels, and add-on services

- Convert enquiries into confirmed bookings

- Achieve monthly sales & revenue targets

Itinerary & Booking Management

- Prepare customized itineraries & quotations

- Coordinate with operations team for booking confirmations

- Ensure timely issuance of tickets, hotel vouchers, and travel documents

Customer Relationship Management

- Maintain proper follow-up with prospective clients

- Provide pre & post-travel support

- Handle basic customer complaints professionally

- Generate repeat business & referrals

Coordination & Documentation

- Coordinate with vendors (hotels, transporters, airlines, DMCs)

- Ensure accurate customer documentation & payments

- Update lead status in CRM system

Interested, email resume on [Confidential Information]