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JOB LOCATION: HEAD OFFICE - BANGALORE
Experienced candidates - Please do not apply
CTC offered : 3.5 LPA
Key Responsibilities:
Customer Engagement & Assistance
o Greet and attend to walk-in customers promptly and courteously.
o Understand customer needs and recommend suitable AMC cookware solution.
o Provide demonstrations of AMC products and explain features, benefits, and usage at customer's place.
Sales Support
o Assist customers with product selection, pricing, offers, and payment procedures.
o Up sell and cross-sell AMC accessories and related products.
o Maintain updated knowledge of ongoing promotions, discounts, and exchange offers.
After-Sales Support
o Handle customer service queries related to product use, care, and warranty.
o Assist in the processing of returns, exchanges, or service requests.
Generate sales leads
o Identify and target potential institutional clients such as corporate institutions, cooking schools, and government institutions etc
o Develop and maintain a pipeline of prospects through cold calling, networking, and referrals.
Qualifications & Skills:
Skills:
Strong communication and interpersonal skills.
Product demonstration and presentation skills.
Basic computer knowledge (MS Office, CRM tools).
Problem-solving and customer handling abilities.
Personal Attributes:
Pleasant and professional appearance.
Customer-centric and approachable attitude.
Patience and empathy in handling customer concerns.
Willingness to learn product details and cooking techniques.
Work Schedule:
6-day work week (including weekends and public holidays if required).
Working hours as per location.
Job ID: 135073351