Sales Executive

Job Title: Sales Executive

Organisation: Aastrika Midwifery Centre (A unit of AUHC)

Organisation Website:www.aastrika.com

Work Location: Koramangala, Bangalore

Reports to: Client Relationship Manager

Job Type: Full-time

Required Experience: Experienced (2+ years in sales, preferably healthcare, wellness or

consumer services)

Job Overview

We are looking for a proactive, people-focused Sales Executive to own our lead-to-booking

journey. You will respond to incoming leads, build trust with expectant parents and families,

and guide them until they book with us. You will also represent Aastrika at offline events to

meet potential clients and generate new leads, manage our WhatsApp channel, and work with

the marketing team to improve the quality and volume of leads. The ideal candidate is a

warm, confident communicator fluent in English and Kannada, and can present sensitive

healthcare services with empathy and clarity.

Key Responsibilities

Lead Management & Conversion

• Respond promptly to all incoming leads from calls, WhatsApp, website forms, social

media and events.

• Understand each client's needs and explain Aastrika's services, packages and care

model clearly and with empathy.

• Follow up with and nurture leads through regular, personalised contact until they

reach the booking stage.

• Schedule centre visits, consultations and tours for prospective clients, and coordinate

with the clinical team as needed.

• Meet monthly lead-conversion and booking targets.

WhatsApp Channel Management

• Manage Aastrika's WhatsApp Business channel, answering client questions quickly

and professionally.

• Use approved templates, broadcasts and follow-up messages to keep leads engaged.

• Hand queries to the right team (clinical, front desk, billing) when needed and close the

loop with the client.

Offline Events & Lead Generation

• Attend offline events such as antenatal fairs, corporate wellness sessions, community

meet-ups, hospital and clinic partner events, and Aastrika-hosted sessions.

• Talk with attendees, capture their details and turn event contacts into qualified leads.

• Follow up with event leads within agreed timelines.CRM, Reporting & Pipeline Tracking

• Keep accurate, up-to-date records of every lead and interaction in the CRM or lead

tracker.

• Classify leads by source, stage and quality (genuine or non-genuine).

• Prepare weekly/fortnightly/monthly reports on lead volume, conversion rates, booking

status and lost-lead reasons for the Client Relationship Manager.

Collaboration with Marketing

• Share regular feedback with the marketing team on lead quality, common client

questions and objections.

• Help refine campaigns, messaging and lead sources to improve lead generation and

conversion.

• Coordinate with marketing on event participation and materials needed on the ground.

Qualifications and Requirements

• Any Bachelor's degree; or background in Sales or Marketing is a plus.

• Proven experience in sales, lead conversion or client relationship roles. Healthcare,

wellness, maternity or premium consumer services experience is preferred but not

compulsory.

• Excellent spoken and written communication in English and Kannada (Hindi is an

advantage).

• Strong interpersonal skills, empathy and the ability to build trust with clients.

• Comfortable using WhatsApp Business, CRM tools and basic Excel or Google

Sheets.

• Target-driven and organised, with strong follow-up habits.

• Able to work independently and as part of a team, and willing to attend events on

weekends when needed.

What We Offer

• A collaborative, growth-oriented work environment

• The chance to work with a dedicated clinical and client relationship team in a

purpose-driven organisation

• Exposure to a fast-growing, specialised healthcare brand

Salary: Competitive and based on experience and ability

To apply, please send your detailed resume to [Confidential Information]