Sales Excutive

We are looking for a Female Sales Executive (Post-Sales Focus) with prior experience in jewellery sales to handle customer engagement, order fulfillment, and post-sales coordination. The ideal candidate should have strong product knowledge of gold, silver, and precious/semi-precious stones and excellent customer-handling skills.

Key Responsibilities:

Handle walk-in customers and provide detailed product explanations

Manage post-sales activities including order processing, invoicing, and delivery coordination

Maintain strong customer relationships and ensure high satisfaction levels

Assist customers with exchanges, alterations, and after-sales queries

Coordinate with the production and inventory teams for order fulfillment

Maintain accurate sales records, customer data, and follow-ups

Ensure proper display, cleanliness, and presentation of jewellery

Achieve assigned sales targets and contribute to store revenue

Handle billing, documentation, and payment follow-ups

Stay updated on jewellery trends, stones, designs, and pricing

Required Skills & Qualifications:

23 years of experience in jewellery sales (Gold, Silver, Precious/Semi-Precious Stones mandatory)

Strong knowledge of jewellery quality, purity, stones, and pricing

Excellent communication and interpersonal skills

Customer-focused approach with strong negotiation skills

Basic computer knowledge (billing software, Excel, CRM preferred)