Sales Engineer

Recex.co

Bengaluru, India

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Posted a month ago
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Job Description

ROLE

To Generate new business and drive repeat business from existing customers to achieve sales targets
To Identify new market opportunities and expand the customer base within the allocated territory
To Conduct market research, customer mining, and segmentation to identify potential clients.
To Develop and execute sales strategies to penetrate new regions effectively.
To Understand customer requirements and provide suitable technical solutions using the company's products
To Conduct product demonstrations, presentations, and trials to showcase product capabilities.
To Stay updated on industry trends and competitor offerings to position the company's products effectively

Responsibilities

Conduct 4-5 customer visits per day, focusing on relevant business segments based on territory allocations.
Identify and develop potential business opportunities within the assigned region
Gather and submit insights on market trends, competitor strategies, and other relevant industry information to management
Provide feedback on customer needs and market demand to support business strategy
Ensure Conversion and accountability of materials issued on customer trials.
Track trial outcomes and support customers in evaluating product performance
Adhering to to the latest price list while communicating pricing details to customers.
Prepare and submit daily visit reports and weekly sales review reports as per company policy
Capture customer requirements and share them with the sales and customer support teams for quotation preparation
Coordinate with back-office teams to ensure smooth order processing, deliveries, and payment follow-ups.
Address customer concerns, complaints, and service-related issues promptly
Constantly upgrading product knowledge to meet customer applications.
Supporting promotional activities of the organisation in their respective territories allocated.
Regularly update the sales funnel in SAP, ensuring accurate tracking of leads, prospects, and conversions
Recording the customer visit minutes in the SAP
Coordinate with the technical team to provide pre-sales and post-sales support to customers
Ensure high levels of customer satisfaction by addressing queries, concerns, and service requirements
Conduct regular follow-ups to ensure smooth execution of orders and timely deliveries