Key Responsibilities:
Enquiry & Quotation Management:
- Coordinate with customers to gather detailed requirements and submit competitive price quotations.
- Follow up on quotations to convert opportunities into confirmed orders.
- Extract critical data from SAP including BOM, last purchase history, machine history, and technical drawings.
- Manage tender submissions and follow up on government portals.
Customer Relationship & Sales Development:
- Visit key customers and distributors to strengthen business relationships.
- Resolve customer queries and ensure high levels of customer satisfaction.
- Build trust and maintain long-term partnerships.
Revenue Monitoring & Forecasting:
- Monitor weekly order bookings and revenue performance.
- Prepare sales forecasts and evaluate proposals based on costing analysis.
- Set competitive pricing strategies based on data analysis.
Order Execution & Coordination:
- Coordinate with Order Processing, Purchase, Planning, Logistics, and Finance teams for seamless order execution.
- Follow up on Accounts Receivable (AR) collections and pending payments.