Sales Director

About the role

Designation : Director Sales(B2C)

We are seeking a highly experienced professional (1015 years) to join us as the Global Head responsible for driving revenue and leading multiple Business Units. This role requires a strategic leader with strong ownership of revenue generation, business expansion, and operational excellence across key functions including New Lead Business, Account Management, and Business Operations. The ideal candidate will be responsible for designing and executing overall growth strategies to achieve business targets with optimal sales cost.

Role and Responsibilities

Lead, manage, and scale revenue across multiple Business Units.

Own and drive growth strategy, revenue planning, and sales execution.

Oversee and lead cross-functional teams across:

New Lead Business

Account Management

Business Operations

Create a culture of performance, goal achievement, customer empathy and consultative selling

Develop plans and strategies for developing business and achieving the company's sales goals

Analyze the health of the business by interpreting key performance metrics

Define sales processes that drive desired sales outcomes and identify improvements where and when required. Ensure process and system compliance

Define optimal sales force structure. Hire, develop and train the sales team

Monitor customer, market and competitor activities. Identify emerging trends and customer segments. Keep the leadership team and other company functions updated on trends and opportunities in the markets served

Collaborate with the marketing team to establish marketing support, channel and partner programs

Own regular business reporting and communication cadence with senior business leaders

Sales & Resource Planning & forecasting

Sales Incentive Planning

Own Sales Business Ops i.e. EMI recovery, Quality of effort, Training & Sales enablement

Knowledge, Skill and Experience for the Role

10-15 years of experience in B2C/ Direct/ Inside sales with minimum 7-8 years of team leadership experience in sales. Edtech experience is an added advantage.

Strong people leadership, influence and decision making skills

Ability to work in a fast-paced environment and resourceful in achieving success in the face of ambiguity while prioritizing and managing multiple responsibilities

Solution oriented, data driven, learning mindset

Ability to Pilot & Implementation of new strategic initiatives

Exhibits great interpersonal skills with excellent communication skills