Sales Development Representative

Department: Sales

Experience: 1–3 Years

Employment Type: Full-Time

Location: Gurugram, Haryana, India

Work Mode: Work From Office

Reports To: Sales Lead

TeeOff Technologies builds CPaaS and AI-powered communication products that help businesses transform customer communication and engagement. Our solutions span Voice APIs, AI Agents, IVR platforms, messaging, and AI-powered communication technologies, serving enterprises across India, Africa, Asia, and the Middle East.

We are expanding our outbound sales function and are looking for a Sales Development Representative (SDR) to help build and scale our sales pipeline in India.

As an SDR, you will own the top of the sales funnel by identifying, researching, and engaging decision-makers at target organizations and generating qualified meetings for the sales team.

Our initial Go-To-Market focus is on hospital chains and diagnostic center networks across India. This is a hands-on, builder-oriented role where you will work closely with the sales lead to execute outbound campaigns, refine messaging, and help establish a scalable SDR process.

• Execute multi-channel outbound campaigns across LinkedIn, email, phone, and WhatsApp.
• Research and identify target accounts based on the defined Ideal Customer Profile (ICP).
• Identify and engage relevant decision-makers including operations heads, CXOs, patient experience leaders, and other business stakeholders.
• Build and maintain prospect lists for hospital chains and diagnostic center networks across India.
• Personalize outreach based on account research, business needs, and relevant use cases.
• Qualify inbound and outbound leads against defined qualification criteria before handing them over to the sales team.
• Consistently achieve weekly and monthly meeting-booking targets.
• Maintain accurate and up-to-date lead and activity information in the CRM.
• Track outreach activity, response rates, meetings booked, and overall cadence performance.
• Analyze campaign performance and recommend improvements to messaging, targeting, and outreach strategies.
• Work closely with the sales lead to improve outbound cadences, messaging, and prospecting strategies.
• Contribute to building the SDR playbook, processes, and workflows as the sales development function scales.

The initial outbound focus will include:

• Hospital chains with 3+ branches or 100+ beds.
• Diagnostic center networks with 10+ centers across India.
• Decision-makers across operations, customer experience, business leadership, and related functions.

• 1–3 years of experience in Sales Development, Inside Sales, Business Development, or a similar outbound sales role.
• Strong verbal and written communication skills.
• Strong cold-calling and prospecting skills.
• Experience executing outbound sales or lead-generation activities.
• Ability to research target accounts and identify relevant decision-makers.
• Strong ability to personalize sales outreach based on prospect and account research.
• Experience working with sales targets, meeting-booking targets, or lead-generation KPIs.
• Strong follow-up, organization, and pipeline management skills.
• Ability to work independently in a fast-paced and evolving environment.
• Strong ownership mindset with the ability to build and improve processes.

• Experience using CRM platforms such as Zoho CRM, Salesforce, HubSpot, or similar.
• Experience using sales engagement and prospecting tools such as Apollo or LinkedIn Sales Navigator.
• Experience with multi-channel outbound prospecting across LinkedIn, email, phone, and WhatsApp.
• Experience selling SaaS, CPaaS, AI, technology, healthcare technology, or B2B solutions.
• Experience prospecting enterprise or mid-market accounts.
• Experience selling to healthcare organizations, hospitals, diagnostic centers, or related businesses.
• Experience engaging CXOs, operations leaders, customer experience leaders, or other senior decision-makers.
• Experience building and optimizing outbound sales cadences.
• Strong understanding of lead qualification, ICP identification, and B2B sales funnels.
• Previous experience as an early SDR or in a role where you helped establish sales processes is an advantage.

• A proactive and self-driven approach to prospecting and business development.
• Strong communication skills and confidence in engaging senior decision-makers.
• Ability to handle cold outreach and rejection with persistence.
• Curiosity to understand prospects, their businesses, and their challenges.
• Comfort working with ambiguity and building processes from the ground up.
• Strong execution and target orientation.
• Ability to learn quickly and adapt messaging based on market feedback.
• Collaborative mindset with a willingness to work closely with sales and leadership teams.

• Opportunity to be the first SDR and help build the outbound sales function.
• Direct exposure to sales leadership and the opportunity to shape the SDR playbook.
• Opportunity to work in an emerging AI and CPaaS technology environment.
• Exposure to enterprise customers and decision-makers across the healthcare sector.
• Clear growth opportunity as the SDR function and sales team scale.
• Opportunity to develop expertise across prospecting, enterprise sales, and B2B technology solutions.
• Work From Office environment that encourages collaboration and learning.

If you are a motivated sales professional who enjoys prospecting, engaging decision-makers, and building something from the ground up, we would love to hear from you.

Join TeeOff Technologies and help us build a high-performing outbound sales engine.