Job Description
AboutExotel
Exotel is building the future of customer conversations. From voice to WhatsApp to AI-led contact centres - we're reimagining how businesses talk to their customers.
Ourplatformpowersmorethan25billionconversationseveryyearacrossbrandslikeSwiggy,Ola,ZerodhaandFlipkart.
Ifyou'resomeonewhothrivesoncuriosity,enjoystalkingtopeople,andlovestherushofturning'who'sthis'into'tellmemore!,you'lllovebeingpartofourSalesteam.
Requirements -
- MusthaveworkedinAPACregionindemandgen.
- AvailabletoworkaccordingtoAPACtiming.
- ExperiencewithaCCaaS/CPaaSplayerpreferable.
- KnowledgeofBahasaLanguageispreferable.
Location: Gurgaon/Bengaluru
Whythisrolematters
Thisisn'tjustanothercold-callingjob.
AsanOutboundSDR,you'rethefirstsignalofExotel,theonewhosparkscuriosity,buildsrelationships,andopensdoorswithIndia'stopbusinesses.You'llplayakeyroleinfuelingExotel'sgrowthenginebyidentifying,qualifyingandcreatingopportunitiesforoursalesteam.
Experience:2-8yearsinoutboundsales,insidesales,orleadgeneration
What you'll do:
- Ownthetopofthefunnel:Identifypotentialcustomersacrosssectorsandreachoutviacalls,LinkedIn,andemails.
- Start meaningful conversations with CXOs, Founders, and Product Heads about transforming customer communication.
- Qualify leads through discovery - understanding pain points, decision making processes, and readiness to adopt.
- Collaborate with the Account Executives to hand off well qualified opportunities and strategise outreach campaigns.
- Experimentanditerateonmessaging,outreachsequences,andtoolstoimproveconversionrates.
- Track,measure,andshareinsightsusingCRMtools(HubSpot/Salesforce).
You'll love this role if you:
- Have2-8yearsofexperienceinB2Bsales/insidesales(preferablySaaSortech).
- Enjoythethrillofoutbound-researchingaccounts,personalisingoutreach,andhearing'yes'afteraseriesof'no's.
- ArecuriousabouttechnologyandcanquicklylearnhowcommunicationAPIs,contactcentres,andautomationtoolswork.
- Arecomfortablewithtargetsandusedatatoimproveyourapproach.
- SpeakandwritefluentEnglish,andcancommunicatewithconfidenceandempathy.
- Thriveinafast-moving,ownership-drivenculture.
Why join Exotel:
- Impactatscale:Yourworkwillshapehowthousandsofbusinessestalktomillionsofcustomerseveryday.
- Fastgrowth,realownership:We'reascale-upthatstillmoveslikeastartup.You'llgetthefreedomtoexperimentandmakethingshappen.
- Culturethatfeelslikeafriend:Wetakeworkseriouslybutnotourselves.Expectopenconversations,laughter,andgenuinecare.
