Sales Development Representative

Role Description The Sales Development Representative role is a full-time, on-site position based in Noida. The individual in this role will research and identify prospective clients, qualify leads, and manage outbound and inbound outreach through calls, emails, and social channels. Daily responsibilities include building and maintaining a robust sales pipeline, setting up meetings or product demos for the sales team, and collaborating with business development and marketing to refine messaging and campaigns. The role involves understanding client needs, presenting Resourcifi's services clearly, updating CRM records accurately, and reporting on lead generation and conversion metrics. The Sales Development Representative will contribute to revenue growth by consistently following up with prospects and nurturing relationships until they are ready to engage with the closing team.

Key Responsibilities:

• Prospecting: Proactively research and identify target accounts and key decision-makers within those organizations using a variety of tools (LinkedIn, CRM, Sales Navigator, etc.).
• Outbound Outreach: Engage prospects through cold calls, personalized emails, and social media outreach to initiate conversations and drive interest in our SaaS solutions.
• Lead Qualification: Qualify inbound and outbound leads to ensure they meet key criteria for sales opportunities, focusing on company size, needs, budget, and decision-making process.
• Discovery Calls: Conduct initial discovery calls with prospects to gather insights into their pain points, business challenges, and goals. Assess whether they are a good fit for our product.
• Collaboration with Sales Team: Work closely with account executives to pass on qualified opportunities, ensuring smooth transitions from lead generation to deal closure.
• CRM Management: Maintain accurate records of interactions, leads, and pipeline progress in the CRM system, ensuring timely follow-up and proper documentation.
• KPI & Metrics Tracking: Meet or exceed weekly and monthly activity targets, including calls, emails, meetings scheduled, and qualified leads generated.
• Market Research: Stay informed on industry trends, competitive landscape, and customer needs to improve messaging and outreach efforts.
• Continuous Learning: Actively participate in sales training, team meetings, and feedback sessions to refine skills and stay updated on product offerings and sales techniques.