Sales Development Representative

Responsibilities:

• Conduct outbound prospecting activities to identify and qualify leads through cold calling, email outreach, and social media engagement.
• Actively engage with potential customers to understand their needs, educate them on our products/services, and identify sales opportunities.
• Follow up on leads generated from marketing campaigns and outbound prospecting efforts to schedule qualified sales demos.
• Maintain a high volume of outbound calls and emails while adhering to established quality and productivity metrics.
• Keep abreast of product/service updates, industry trends, and competitive landscape to effectively position our offerings.
• Create and maintain a database of prospective customers, including accurate records of interactions and lead status.
• Collaborate closely with the sales team to ensure seamless handoff of qualified leads and optimize sales pipeline efficiency.
• Achieve and exceed individual and team-based sales targets and KPIs.

Requirements:

• 2-4 years of experience in Sales Development Representative or similar roles within a SAAS organization, with a focus on outbound sales efforts for the Indian Market.
• Proven track record of success in achieving and exceeding sales quotas/targets.
• Hands-on experience with various outbound prospecting techniques, including cold calling, emailing, and social outreach (LinkedIn, professional platforms).
• Proficiency in using CRM software (e.g., HubSpot) to manage leads, track activities, and measure performance.
• Strong understanding of sales performance metrics and the ability to leverage data insights to drive decision-making.
• Excellent communication and negotiation skills, with the ability to deliver engaging conversations and presentations.
• Ability to work autonomously in a fast-paced, results-oriented environment while maintaining high levels of productivity and accuracy.
• Proactive mindset with a focus on continuous learning and skill development.